Privacy policy

Effective Date: 02/04/2026
Last Updated: 02/04/2026

This Privacy Policy describes how RNA Golf Limited (trading as RNA Golf) ("we", "us", or "our") collects, uses, and protects your personal data when you visit or make a purchase from our website.

1. Who We Are

RNA Golf Limited (trading as RNA Golf)
Email: sales@rnagolf.co.uk

Trading Address:
RNA Golf
Wellshurst Golf & Country Club
North Street
Hellingly
East Sussex
BN27 4ED

Registered Office Address:
RNA Golf Limited
The Spinney,
The Spinney,
Kingsbridge,
Devon, England,
TQ7 2DR

Company Registration Number: 08461889
VAT Number: GB 279149265

We are the data controller responsible for your personal data under applicable data protection laws, including the UK GDPR.

2. What Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide

Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via third-party providers)

b) Automatically Collected Information

IP address
Browser type and device information
Pages visited and time spent on site
Referral source

3. How We Use Your Information

We use your personal data to:

Process and fulfil orders
Communicate with you regarding your order or enquiries
Provide customer support
Improve our website and services
Detect and prevent fraud
Comply with legal obligations
Deliver relevant marketing and advertising (where consent is given)

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

Contractual necessity – to fulfil your orders
Legal obligation – for tax and regulatory compliance
Legitimate interests – to improve our services and prevent fraud
Consent – for analytics and marketing cookies and tracking technologies

5. Sharing Your Information

We may share your personal data with trusted third parties, including:

Shopify (website hosting and e-commerce platform)
Payment processors (e.g. Shopify Payments, PayPal)
Delivery and logistics providers
Google Analytics 4
Google Ads
Meta Ads

We may also use additional analytics or advertising platforms from time to time.

These third parties only process your data where necessary and are subject to appropriate safeguards.

6. International Data Transfers

Some of our service providers may transfer your data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses.

7. Data Retention

We retain your personal data only for as long as necessary to:

Fulfil the purposes outlined in this policy
Comply with legal and accounting requirements

8. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details above.

9. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files placed on your device to help websites function and to collect information about how you use the site.

Types of Cookies We Use

a) Strictly Necessary Cookies

These cookies are essential for the operation of our website, including:

Shopping cart functionality
Secure checkout
Fraud prevention

These are set by our website and by Shopify.

b) Analytics Cookies

We use:

Google Analytics 4

These cookies help us understand how users interact with our website, including pages visited, time spent on site, and general usage patterns.

c) Marketing and Advertising Cookies

We use advertising and tracking technologies including:

Google Ads
Meta Ads (including the Meta Pixel)

These technologies may collect information such as:

Pages you visit on our website
Products you view or purchase
Actions taken (such as adding items to cart or completing a purchase)
Your device and browser information
Your IP address

The Meta Pixel allows us to:

Track conversions (e.g. purchases, add-to-cart events)
Measure the effectiveness of our advertising
Create audiences for remarketing campaigns
Deliver personalised advertising on platforms such as Facebook and Instagram

Similarly, Google Ads tracking enables us to measure conversions and improve advertising performance.

We may also use other similar advertising platforms from time to time.

d) Third-Party Cookies

Some cookies are set by third-party services integrated into our website, including Shopify, Google, and Meta.

We do not control these cookies directly. Please refer to the relevant third-party privacy policies for further information.

Cookie Consent

When you visit our website, you will be presented with a cookie banner allowing you to:

Accept all cookies
Reject non-essential cookies
Manage your preferences

Analytics and marketing cookies are only set where you have provided consent.

Managing Cookies

You can manage or disable cookies through:

Your browser settings
Our cookie consent banner (where available)

Please note that disabling some cookies may affect website functionality.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including secure servers and encrypted connections (HTTPS).

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

RNA Golf Limited (trading as RNA Golf)
Email: sales@rnagolf.co.uk

Trading Address:
RNA Golf
Wellshurst Golf & Country Club
North Street
Hellingly
East Sussex
BN27 4ED

Registered Office Address:
RNA Golf Limited
The Spinney,
The Spinney,
Kingsbridge,
Devon, England,
TQ7 2DR

Company Registration Number: 08461889
VAT Number: GB 279149265